UK deliveries usually take about 2 days. International Tracked orders take about 4-7 working days to be delivered and International Untracked orders are usually delivered within 7-12 working days.
If you missed the delivery, or if the tracking details indicate that your order has arrived in your area but has not been delivered to you, you should check with your local post office as soon as you can. Often, your parcel is held there awaiting your collection.
Orders are considered as lost 10 working days after delivery due date for UK, 30 days after delivery due date for International Tracked and 60 days after delivery due date for International Untracked.
If you believe your order is lost, contact and we’ll arrange a redelivery.